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Frequently Asked Questions
Got
Questions?
Here are answers to some common questions. Can't find what you're
looking for? Contact us directly!
We recommend booking at least 2-4 weeks in advance for group tours and
desert safaris, and 4-8 weeks for MICE events and large groups.
However, we can often accommodate last-minute requests based on
availability. Contact us as soon as possible to secure your preferred
dates!
Our packages typically include transportation, professional tour
guides, entrance fees to attractions, and specified meals. For desert
safaris, we include dune bashing, camel rides, entertainment, and BBQ
dinner. Each package is customizable, and we'll provide a detailed
breakdown of inclusions in your personalized quote.
Yes! We offer comprehensive visa assistance for tourist and business
visas to the UAE. We handle all the paperwork and guide you through
the process to make it as smooth as possible. Visa processing times
vary by nationality, typically taking 3-7 business days.
Absolutely! We understand the importance of dietary preferences and
requirements. Whether you need vegetarian, vegan, halal, kosher, or
have specific allergies, we ensure all meals are prepared according to
your needs. Just let us know your requirements when booking.
Our cancellation policy varies depending on the service and timing.
Generally, cancellations made 7+ days in advance receive a full refund
minus processing fees. Cancellations within 7 days may incur charges.
We'll provide specific terms with your booking confirmation, and we're
always happy to discuss special circumstances.
Yes! We tailor our tours to accommodate travelers of all ages. For
desert safaris, we offer gentle options suitable for seniors and
families with young children. Our team ensures everyone's comfort and
safety, with options to skip certain activities if preferred. Just
inform us about your group composition when booking.
We accept multiple payment methods including credit cards, bank
transfers, and online payment platforms. A deposit (typically 30-50%)
is required to confirm your booking, with the balance due before your
trip begins. We'll send secure payment instructions with your booking
confirmation.
Your safety and well-being are our top priorities. We provide 24/7
emergency support throughout your trip. You'll receive emergency
contact numbers for our team, and we have protocols in place for
medical emergencies, lost items, and any other urgent situations.
We're always just a phone call away!
Your Adventure Starts Here
Don't wait to make your travel dreams come true. Contact Prabu, Lokesh,
Arvind, and our expert team today for a free consultation and personalized
quote.